. Average Delivery Time

Once an order is placed, it takes us 1-3 business days to process it. During the week, processing takes one business day, but if you place an order on Friday evening or over the weekend, it may take slightly longer.

Once your order has been processed, it will be shipped, and delivery typically takes between 8-12 business days on average. We strive to make the order and delivery process as easy as possible for our customers. If you have any questions or concerns, please do not hesitate to contact our customer service.

2. Order Process

At Carter London, the ordering process is designed to be as simple as possible. First, go to the product page and add the desired product to your shopping cart by clicking the black "Add to Cart" button.

Before proceeding, please double-check that you've selected the correct product variants. If everything is correct, click the "Proceed to Checkout" button. On the information page, you will need to enter your correct address details. Ensure that all the information is accurate. Once this information is filled out correctly, click "Proceed to Shipping."

On the "Shipping" page, you'll have the opportunity to review your address details. It's also noted that all shipments are sent free of charge. As a token of appreciation to our customers, we always cover the shipping and delivery costs. You can then proceed by clicking "Proceed to Payment."

3. Payment Methods

You can choose from a variety of payment options. At london-lifestyle.com all payment methods are SSL-encrypted, ensuring a secure payment environment.

• Credit Card (AMEX, Mastercard, Maestro, Visa)
• PayPal Account
• EPS
• Sofortüberweisung

Once you've selected the appropriate payment method, click "Complete Order" and you'll be redirected to the chosen payment method. Follow the instructions on this page to complete your order. Should you encounter any issues with your order, feel free to contact us at any time.

4. Shipping Costs

We cover the shipping costs for every order. All of our products are delivered 100% free of charge to your home, with no minimum order amount required.

5. Order Shipping

Found the perfect look or accessory on our website? Naturally, you’ll want to enjoy it as soon as possible! We ensure that your order is processed and shipped as quickly as possible.

To maintain fair prices for our products, we’ve decided to collect packages in bulk and only ship them once we’ve reached our minimum number. We appreciate your understanding and your willingness to help us create a better and healthier world.